

Shipping and Vehicle Policies

Return Shipments from the GRC
For the security of your freight, we ask for a timely return shipping of your products and equipment from our facility. All return shipments are required to be picked up by the shipper or freight company within 2 days following the last day of the event. Not responsible for any items left beyond the required pickup date.
You must package your own shipment, the return label must be placed with your shipment, and you must schedule the return shipment prior to leaving on the last day of the event.
Return Shipments Pickup Address:
Grand River Conference Center
500 Bell Street
Dubuque, IA 52001

Food and Beverage Sampling
Sampling of food and/or beverages requires authorization by Grand River Center. Click below to download a PDF of the Authorization Request to Distribute Food and/or Beverage Samples.
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Contact:
Eliza Wilson
Grand River Center
563.239.9730
Shipments to the GRC
For the security of your freight, we ask for a timely delivery of your products and equipment to our facility. The GRC will accept any deliveries or freight shipments up to 1 week prior to your event move-in. Storage fees may apply to item’s delivered prior to event this date.
Send shipments to:
Grand River Conference Center
500 Bell Street
Dubuque, IA 52001

Vehicles on Display
Automobiles, trucks, tractors, machinery and other motor vehicles utilizing flammable fuels, which are placed on display inside the GRC shall have no more than 1/5 tank or five (5) gallons of fuel in the tank; all fuel tanks shall be locked or effectively sealed and at least one battery cable shall be disconnected from the ignition system. Ignition keys for vehicles on display shall be kept by a responsible person at the display location for removal of such vehicles from the building in event of emergency. Carpeting or Visqueen must be placed underneath the vehicle for any possible leakage.
